Delays with trace search events and logs

Incident Report for Datadog US1

Resolved

The issue impacting the ingestion of logs and trace search events has been resolved. Some customers may experience gaps when querying log and trace data between 8:00PM and 11:00PM UTC.

Posted Dec 26, 2018 - 18:29 EST

Monitoring

The issue has been identified and a fix has been implemented. Logs and trace search events should now be real time. We are now processing the remaining backlog.

Posted Dec 26, 2018 - 18:00 EST

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 26, 2018 - 17:28 EST

Investigating

We're actively investigating increased log and trace search event intake latencies. As an effect, data from log explorer, livetail and analytics, as well as trace search and analytics may be delayed.
It is important to note that no data is lost, the data will be backfilled once all services are operational.

Posted Dec 26, 2018 - 16:56 EST

This incident affected: APM and Log Management.